Last Updated: April 2026
Account Deletion Policy
We value your privacy and provide simple ways to manage your account and data.
Overview
Transigo complies with Google Play user data deletion requirements. This page explains how you can request the deletion of your account and what happens to your data when you do.
How to Delete Your Account
You can request account deletion at any time without needing to contact our administrators manually. There are two primary methods:
Method 1: In-App Deletion
- •Open the Transigo app on your mobile device.
- •Navigate to the Profile or Settings section.
- •Locate and tap on "Delete My Account".
- •Confirm your choice in the pop-up dialog. Your request will be processed immediately.
Method 2: Email Request
If you cannot access the app, you may send a deletion request from your registered email address:
- •Email: contact@transigodz.com
- •Subject: Account Deletion Request
What Data Will Be Deleted
Upon a successful account deletion request, the following information will be permanently removed from our active systems:
- Profile Information
- Contact Details
- Location Data
- Shipment History
Data Retention
While we aim for complete deletion, some information may be retained for specific reasons as permitted by law:
- •Legal Obligations: Retention of transaction records for tax and legal compliance.
- •Fraud Prevention: Minimal logs to ensure platform security.
Contact Support
Questions? Reach out to our support team:
contact@transigodz.com